Earnest J
SEBRING, FL | 2020 Chevrolet 1500 SilveradoApril 4, 2026
I was satisfied
Response from Alan Jay Chevrolet GMC
April 5, 2026Thank you for your feedback. Weâre glad to know you left feeling satisfied with your experience. We hope to make your next visit even better.
Dorothy S
LAKE PLACID, FL | 2022 GMC TerrainMarch 29, 2026
Outstanding service, service management courteous and kept me informed of service being done and the cost of replacement parts! I have been very pleased with all aspects of service at Alan Jay!
George F
SEBRING, FL | 2026 Chevrolet TraverseMarch 27, 2026
The purchase process, although quite long, was OK. The process to explain all the vehicle functions and settings was way too confusing. There are too many functions on the vehicle to understand them in one sitting. Of course, if I had a manual to refer to, it would have been helpful. I find it difficult to believe that I am buying a $44,000 vehicle and GM won't provide a manual which can't cost $50. I am disgusted with the cheapness of a vehicle manufacturer that does that. I will never buy another GM vehicle!!!
Response from Alan Jay Chevrolet GMC
March 28, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
William H
LAKE PLACID, FL | 2019 Chevrolet TraxMarch 26, 2026
Great job, and much faster than expected. Thanks
Response from Alan Jay Chevrolet GMC
March 27, 2026Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Delia W
SEBRING, FL | 2024 Buick Encore GXMarch 25, 2026
The service was prompt. professional and friendly. Well done guys.
Response from Alan Jay Chevrolet GMC
March 26, 2026Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Gabriel C
OKEECHOBEE, FL | 2025 GMC CanyonMarch 23, 2026
Ferdinand my sales associate was helpful during the process. Highly recommend.
Response from Alan Jay Chevrolet GMC
March 24, 2026Thank you for your kind recommendation! Weâre glad Ferdinand was helpful and supportive throughout your purchase process. We look forward to assisting you again in the future!
Mike W
PLYMOUTH, IN | 2018 Chevrolet 3500HD SilveradoMarch 23, 2026
Directly addressed my issue, recurring PO26D engine code on a Duramax diesel, which is a blanket code for multiple causes. I was able to communicate directly with the Technician, Ron, and he was very receptive and I feel they have resolved my issue. I have driven the truck about 300 miles since they worked on it and so far, it is great!
Response from Alan Jay Chevrolet GMC
March 24, 2026Thank you for your detailed and insightful feedback! Weâre pleased to hear our team, along with Ron, took the time to properly address your concern and communicate clearly throughout the process. Itâs great to know your vehicle is performing well, and weâre here if you need anything further down the road!
Nicholas M
AVON PARK, FL | 2025 Chevrolet ColoradoMarch 23, 2026
Geo was very helpful and was flexible in my needs.
Response from Alan Jay Chevrolet GMC
March 24, 2026Thank you for your great feedback! Itâs wonderful to hear Geo was helpful and accommodating to your needs. Weâre here anytime you need flexible, reliable support!
Paul S
SEBRING, FL | 2026 Chevrolet TraxMarch 20, 2026
Very professional and straightforward transaction. Salesman and manager offered solutions that work.
Response from Alan Jay Chevrolet GMC
March 21, 2026Thank you for your great review! We're glad our team provided a professional and straightforward experience with solutions that worked for you. Thatâs exactly what we strive for every time!
Paul S
SEBRING, FL | 2026 Chevrolet TraxMarch 20, 2026
Very professional and straightforward transaction. Salesman and manager offered solutions that work.
Response from Alan Jay Chevrolet GMC
March 21, 2026Thank you for your great review! We're glad our team provided a professional and straightforward experience with solutions that worked for you. Thatâs exactly what we strive for every time!